Lumen Global Inc.

Privacy

Data controller

Lumen Global Inc.
Toronto, Ontario, Canada

Privacy Officer: Khalid Bouksib, Founder
hello@lumenglobalinc.com

Data collected

We may collect your name, organisation, professional email address, message content, Lumen Diagnostic responses and technical browsing data.

Purposes

We use this data to respond to enquiries, provide Lumen Diagnostic results and improve the website.

Legal basis

Processing is based on your consent and Lumen Global Inc.’s legitimate interest in responding to enquiries and improving its services.

Retention period

Data is retained for 24 months after the last exchange and then deleted.

Service providers and hosting

The website uses Lovable and Cloudflare. Data may be processed outside Canada, subject to applicable safeguards.

No sale or transfer of data

Lumen Global Inc. does not sell or transfer your personal data to third parties.

Cookies

The website uses only technical cookies required for its operation. No advertising cookies are used.

Your rights

You may request access, correction, deletion, withdrawal of consent and data portability under PIPEDA, Quebec Law 25 and, for European Union residents, the GDPR. Send your request to hello@lumenglobalinc.com. We will respond within 30 days.

You may also lodge a complaint with the Office of the Privacy Commissioner of Canada or the competent authority.

Security

We apply reasonable technical and organisational measures to protect data against unauthorised access, use, alteration or disclosure.

Last updated

September 21, 2026